Plum Insurance takes as much, if not more, interest in our clients when there is the need to file a claim. We believe selling you the policy – a clear and firm promise by the insurer to protect you from legitimate loss -- is only half of our job.
Our real value to the client shines through when he or she suffers that loss. Once we are contacted – by phone, text message, e-mail, fax or walking into our office – we spring into action. First step is to counsel with you to help ease the stress and confusion that follows a loss. Next is to make it very clear what we can and will do to get you through the process, including guiding you in exactly what to do, when to do it, what not to do, what to expect and when to expect it. We will strive to answer those questions as quickly and comprehensively as possible.